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11 matching articles
Troubleshoot NinjaTrader import or compilation errors
Use the Control Center Log and existing NinjaScript compilation state to isolate installation failures.
Open article →TroubleshootingTroubleshoot firewall or antivirus blocking
Check whether security software is preventing NinjaTrader or the connector from reaching required services.
Open article →TroubleshootingFix an incorrect trade or contract count
Determine whether the issue comes from logical grouping, duplicate executions, reversals, or manual entry.
Open article →TroubleshootingTroubleshoot duplicate trades
Check provider identifiers, repeated imports, account partitions, and reconstruction checkpoints.
Open article →TroubleshootingTroubleshoot a missing Calendar day
Check timezone attribution, filters, open trades, import status, and data category.
Open article →TroubleshootingMy Tradovate trades are missing
Check the selected environment, connected accounts, date range, and last synchronized time.
Open article →TroubleshootingMy TopstepX trades are missing
Check the linked account, account stage, date range, and synchronization status.
Open article →TroubleshootingI cannot sign in
Try the correct sign-in method, reset an email password, and check common browser issues.
Open article →TroubleshootingTroubleshoot missing NinjaTrader trades
Check account selection, pairing, import checkpoints, timestamps, and connector logs before editing records.
Open article →TroubleshootingTroubleshoot duplicate NinjaTrader trades
Distinguish duplicate executions from legitimate scale-ins, partial exits, and separate position lifecycles.
Open article →TroubleshootingTroubleshoot an incorrect NinjaTrader contract count
Verify entry-side volume, reversals, and raw executions when the Calendar count looks too high.
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