← TradeChrona Help CenterTroubleshooting

Fix an incorrect trade or contract count

Determine whether the issue comes from logical grouping, duplicate executions, reversals, or manual entry.

Browse this article
Goal

What this article helps you do

Identify why a day or trade displays the wrong count.

Before you start

Before you start

  • The account, instrument, date, and provider execution identifiers for the affected records.
Instructions

Follow these steps

  1. 1

    Open the logical trade and its execution list.

  2. 2

    Confirm entry-side quantity, exit fills, scale-ins, partial exits, and reversals.

  3. 3

    Check whether duplicate provider events were imported.

  4. 4

    Confirm the same external ID was not incorrectly deduplicated across different providers.

  5. 5

    For manual records, verify contract quantity was entered once for the position lifecycle.

  6. 6

    Report the issue with the affected IDs when the reconstruction is wrong.

Expected result

What you should see

The display distinguishes logical trades, contracts, and executions and identifies the source of the mismatch.
Troubleshooting

Common mistakes

  • Adding entry and exit contracts together.
  • Deleting records before exporting diagnostics.
  • Assuming every two-sided order pair is two trades.