Troubleshoot a missing Calendar day

What this article helps you do

Find why a recorded trade is not visible on the expected date.

Before you start

• The trade timestamp and account.

Follow these steps

1. 1

   Check the active account and group filters.

2. 2

   Verify the saved timezone and the trade's local entry or attribution date.

3. 3

   Confirm the trade is completed when the view excludes open positions.

4. 4

   Confirm the record is not categorized as backtest data.

5. 5

   Review the import job and synchronization status.

6. 6

   Open Trade Log and search by instrument or external ID.

What you should see

Common mistakes

• Editing the UTC timestamp to force a date.
• Forgetting an account filter.
• Expecting backtest entries in the live Calendar.