Understand the connector offline queue

What this article helps you do

Avoid duplicate manual imports during a temporary outage.

Before you start

• A previously paired connector.

Follow these steps

1. 1

   When the connector reports offline, keep NinjaTrader open when practical.

2. 2

   Do not repeatedly re-pair the device.

3. 3

   Restore internet access.

4. 4

   Wait for the connector to reconnect and drain its queue.

5. 5

   Review import status and duplicate-prevention totals in Connections.

What you should see

Common mistakes

• Creating a second device pairing during the outage.
• Deleting the local queue before support review.
• Manually entering every missing trade before the queue finishes.