← TradeChrona Help CenterAccount & Billing

How to manage your subscription

Review your plan, change billing options, manage add-ons, or cancel from Billing.

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Goal

What this article helps you do

Change your subscription without losing previously recorded journal data.

Before you start

Before you start

  • A paid TradeChrona subscription.
Instructions

Follow these steps

  1. 1

    Open Billing from the application sidebar.

  2. 2

    Review the current plan, billing interval, connected-platform selection, account limit, and add-ons.

  3. 3

    Choose Manage subscription, Change plan, or the available add-on action.

  4. 4

    Review the effective date and any prorated amount before confirming.

  5. 5

    Return to Billing and confirm the new plan or scheduled change is shown.

Expected result

What you should see

Billing displays the current subscription and the effective date of any pending change.
Troubleshooting

Common mistakes

  • Assuming another platform increases the account limit of the base plan.
  • Cancelling before exporting data you want to keep outside TradeChrona.
  • Opening multiple checkout windows for the same change.