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Reset your password

Request a reset link without revealing whether an address exists, then create a new password.

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Goal

What this article helps you do

Replace a forgotten email/password credential.

Before you start

Before you start

  • Access to the registered email inbox.
Instructions

Follow these steps

  1. 1

    Open Forgot password.

  2. 2

    Enter the email address.

  3. 3

    Check inbox and spam for the time-limited reset message.

  4. 4

    Open the link and choose a new password.

  5. 5

    Sign in again; previous sessions may be revoked.

Expected result

What you should see

The password changes without exposing account-existence information publicly.
Troubleshooting

Common mistakes

  • Sharing the reset link.
  • Reusing an expired link.
  • Expecting OAuth-only accounts to have a TradeChrona password.